Terms & Conditions

1. Introduction

Welcome to the Soterion Estates website (“Website”), operated by Soterion Estates Limited (“Soterion Estates”, “we”, “our” or “us”).

These Terms & Conditions govern your access to and use of www.soterionestates.com. By accessing or using this Website, you confirm that you have read, understood and agree to be bound by these Terms & Conditions. If you do not agree with any part of these Terms, you should not use this Website.

2. About Soterion Estates

Soterion Estates Limited provides information about luxury accommodation, wellness retreats, eco-tourism experiences, health tourism, professional retreats and related services.

The information contained on this Website is provided for general informational purposes only and does not constitute a legally binding offer to provide accommodation or services.

3. Use of the Website

You agree to use this Website responsibly, lawfully and in accordance with these Terms.

You must not:

• use the Website in any way that breaches applicable laws or regulations;

• attempt to gain unauthorised access to the Website, servers or associated systems;

• interfere with the operation, security or performance of the Website;

• introduce viruses, malware or any other harmful technology;

• use automated software, bots or scraping tools to extract Website content;

• reproduce, copy, distribute or commercially exploit Website content without our prior written permission.

We reserve the right to suspend or restrict access to the Website where we believe these Terms have been breached.

4. Intellectual Property

Unless otherwise stated, all content on this Website—including text, photographs, videos, graphics, branding, logos, icons, layouts, designs and other materials—is owned by or licensed to Soterion Estates Limited and is protected by applicable intellectual property laws.

You may view, download and print content solely for your own personal and non-commercial use.

You must not:

• copy, reproduce or duplicate Website content;

• sell, licence or commercially exploit any Website material;

• modify, publish or redistribute Website content;

• use the Soterion Estates name, logo or branding without our prior written consent.

All intellectual property rights are reserved.

5. Property Information

We make every reasonable effort to ensure that property descriptions, photography, amenities, pricing and availability displayed on this Website are accurate and up to date.

However, information may change without notice and we do not guarantee that all Website content will always be complete, accurate or current.

Property images are provided for illustrative purposes and may not always reflect the exact appearance or layout at the time of booking.

Nothing on this Website guarantees the availability of any property.

6. Bookings

Where bookings are made through a third-party booking platform or property management system, additional booking terms, cancellation policies and conditions will apply.

Guests are responsible for reviewing and accepting the applicable booking terms before confirming any reservation.

Soterion Estates Limited is not responsible for the operation, policies or services provided by third-party booking providers.

7. External Links

This Website may contain links to third-party websites for your convenience.

These links do not imply endorsement by Soterion Estates Limited.

We have no control over, and accept no responsibility for, the content, security, availability or privacy practices of third-party websites.

Accessing third-party websites is entirely at your own risk.

8. Accuracy of Information

Whilst we endeavour to ensure that all information published on this Website is accurate, we do not warrant or guarantee that all content is complete, reliable, current or free from errors.

The information provided on this Website should not be relied upon as professional, legal, financial or investment advice.

Users should make their own enquiries before relying upon any information published on this Website.

9. Website Availability

We aim to keep this Website available at all times. However, we do not guarantee uninterrupted access.

We may suspend, withdraw or amend the Website without notice for maintenance, upgrades, security reasons or circumstances beyond our control.

We do not warrant that this Website will always be available, secure or free from viruses or other harmful components.

10. Limitation of Liability

To the fullest extent permitted by law, Soterion Estates Limited shall not be liable for any indirect, incidental, consequential or special loss or damage arising from:

• your use of, or inability to use, this Website;

• reliance upon information contained on this Website;

• temporary interruption or unavailability of the Website;

• errors or omissions within Website content;

• third-party websites or booking providers linked from this Website.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability which cannot be excluded under the laws of England and Wales.

11. Force Majeure

Soterion Estates Limited shall not be liable for any failure or delay in performing its obligations where such failure or delay results from circumstances beyond its reasonable control, including but not limited to natural disasters, pandemics, government action, utility failures, internet outages or other unforeseen events.

12. Privacy

Your use of this Website is also governed by our Privacy Policy, which explains how we collect, use, store and protect your personal information.

By using this Website, you acknowledge that you have read our Privacy Policy.

13. Changes to These Terms

We may revise these Terms & Conditions from time to time.

Any updates will be published on this page together with the revised “Last Updated” date.

By continuing to use the Website after changes have been published, you agree to be bound by the updated Terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes arising from or relating to these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Soterion Estates Limited

Email: jo.heywood@soterion.co.uk

Website: www.soterionestates.com